Wednesday, October 19, 2011
Cloud Computing Users Should Ensure Good Relationship with Provider
According to Seth Robinson, one of the authors of the CompTIA second annual Trends in Cloud Computing report, the so-called Service Level Agreements, or SLA, is a key factor in any deal to purchase and secure a cloud computing contract.
Robinson further said that a SLA is "very important" and an agreement must be reached prior to any investment in technology taking place. This is so because there are so many companies that go directly to the internet and just pick up services and sign off on things and begin using them.
Likewise, with the cloud, many companies are trusting a significant portion of their IT to third party provider which increases security risks if not done properly. So it is at times like these that it is a must that companies focus on having a healthy relationship with the cloud computing provider.
Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility (like the electricity grid) over a network (typically the Internet).
Cloud computing provides computation, software, data access, and storage services that do not require end-user knowledge of the physical location and configuration of the system that delivers the services. So it can store information derived from software for accounting like information input into invoicing software or any other accounting software for business.
Robinson’s comments emerged as James Peel, the product manager at Opsview – an open source platform, stated that in order to ensure that the cloud computing service is being deployed in an efficient manner, companies in the UK must monitor the way staff use these services.
UK vice-chairman of EuroCloud, Phil Wainewright, had recently praised cloud computing for its offer of high levels of security and how difficult it makes it for outsiders to access stored information.